.page-faq {
  --faq-card: #FBF7F0;
  --faq-line: rgba(16, 20, 24, .12);
  --faq-hero-line: rgba(244, 239, 230, .26);
  background: var(--paper);
  color: var(--ink);
  font-family: var(--font-body);
  overflow-x: hidden;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  color: var(--paper);
  background:
    radial-gradient(120% 90% at 84% 4%, rgba(255, 90, 31, .24), transparent 62%),
    linear-gradient(158deg, var(--ink) 0%, var(--space) 64%, var(--night) 100%);
  padding: calc(var(--header-h) + 2.2rem) 0 3rem;
}

.page-faq .hero-waves {
  position: absolute;
  inset: auto -12% -12% -12%;
  height: 60%;
  opacity: .55;
  pointer-events: none;
}

.page-faq .hero-waves svg {
  width: 100%;
  height: 100%;
  display: block;
}

.page-faq .hero-waves path {
  fill: none;
  stroke: var(--orange);
  stroke-width: 2;
  vector-effect: non-scaling-stroke;
}

.page-faq .hero-waves path.w2 {
  stroke: var(--silver);
  opacity: .45;
  stroke-dasharray: 10 14;
}

.page-faq .hero-inner {
  position: relative;
  z-index: 1;
}

.page-faq .breadcrumb {
  font-family: var(--font-ui);
  font-size: .8rem;
  letter-spacing: .04em;
  color: rgba(244, 239, 230, .6);
  margin-bottom: 1.6rem;
}

.page-faq .breadcrumb a {
  color: rgba(244, 239, 230, .82);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: border-color .2s ease, color .2s ease;
}

.page-faq .breadcrumb a:hover,
.page-faq .breadcrumb a:focus-visible {
  color: var(--orange);
  border-bottom-color: var(--orange);
}

.page-faq .eyebrow {
  font-family: var(--font-data);
  font-size: .78rem;
  letter-spacing: .18em;
  color: var(--orange);
  margin: 0 0 .9rem;
}

.page-faq .faq-hero h1 {
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(2rem, 6.4vw, 4rem);
  line-height: 1.14;
  letter-spacing: .01em;
  margin: 0 0 1.2rem;
  max-width: 22ch;
}

.page-faq .hero-lead {
  max-width: 54ch;
  font-size: clamp(.95rem, 1.6vw, 1.05rem);
  line-height: 1.85;
  color: rgba(244, 239, 230, .78);
  margin: 0 0 1.8rem;
}

.page-faq .jump-list {
  list-style: none;
  display: flex;
  flex-wrap: wrap;
  gap: .55rem;
  margin: 0;
  padding: 0;
}

.page-faq .jump-list a {
  display: inline-block;
  padding: .48rem 1rem;
  border: 1px solid var(--faq-hero-line);
  border-radius: 999px;
  font-family: var(--font-ui);
  font-size: .84rem;
  color: var(--paper);
  text-decoration: none;
  transition: background-color .22s ease, color .22s ease, border-color .22s ease, transform .22s ease;
}

.page-faq .jump-list a:hover,
.page-faq .jump-list a:focus-visible {
  background: var(--orange);
  border-color: var(--orange);
  color: var(--ink);
  transform: translateY(-2px);
}

/* ---------- 通用小标题 ---------- */
.page-faq .sec-head {
  margin-bottom: 2rem;
}

.page-faq .sec-head h2 {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(1.5rem, 4vw, 2.5rem);
  line-height: 1.24;
  margin: 0 0 .8rem;
  max-width: 24ch;
}

.page-faq .sec-lead {
  max-width: 62ch;
  font-size: .95rem;
  line-height: 1.8;
  color: var(--ink-soft);
  margin: 0;
}

.page-faq .sec-head--light .sec-lead {
  color: rgba(244, 239, 230, .74);
}

.page-faq .sec-head--light h2 {
  color: var(--paper);
}

/* ---------- 三步走 ---------- */
.page-faq .steps-grid {
  align-items: start;
  gap: 2.2rem;
}

.page-faq .steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 1.4rem;
}

.page-faq .steps li {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 1rem;
  padding: 1.3rem 1.3rem 1.4rem;
  border-radius: var(--radius-lg);
  background: var(--faq-card);
  border: 1px solid var(--faq-line);
  transition: transform .24s ease, border-color .24s ease, box-shadow .24s ease;
}

.page-faq .steps li:hover {
  transform: translateY(-3px);
  border-color: rgba(255, 90, 31, .45);
  box-shadow: var(--shadow-lift);
}

.page-faq .step-num {
  font-family: var(--font-data);
  font-size: .9rem;
  font-weight: 700;
  color: var(--amber);
  padding-top: .2rem;
}

.page-faq .step-body h3 {
  font-family: var(--font-ui);
  font-size: 1.05rem;
  font-weight: 700;
  margin: 0 0 .5rem;
}

.page-faq .step-body p {
  margin: 0;
  font-size: .92rem;
  line-height: 1.8;
  color: var(--ink-soft);
}

.page-faq .step-body a {
  color: var(--kz-red);
  text-decoration: none;
  border-bottom: 1px solid rgba(195, 39, 62, .35);
}

.page-faq .step-body a:hover,
.page-faq .step-body a:focus-visible {
  border-bottom-color: var(--kz-red);
}

.page-faq .steps-media {
  margin: 0;
}

.page-faq .steps-media .media {
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.page-faq .steps-media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .steps-media figcaption {
  margin-top: .8rem;
  font-size: .8rem;
  line-height: 1.7;
  color: var(--fog);
}

/* ---------- 问答区 ---------- */
.page-faq .qa-layout {
  display: grid;
  gap: 2rem;
}

.page-faq .toc-title {
  font-family: var(--font-data);
  font-size: .74rem;
  letter-spacing: .16em;
  color: var(--fog);
  margin: 0 0 .9rem;
}

.page-faq .toc-list {
  list-style: none;
  margin: 0 0 1.4rem;
  padding: 0;
  display: grid;
  gap: .1rem;
  border-left: 1px solid var(--faq-line);
}

.page-faq .toc-list li {
  display: flex;
  align-items: baseline;
  gap: .55rem;
  padding: .5rem 0 .5rem .85rem;
  border-left: 2px solid transparent;
  margin-left: -1px;
  transition: border-color .2s ease, background-color .2s ease;
}

.page-faq .toc-list li:hover {
  border-left-color: var(--orange);
  background: rgba(255, 90, 31, .06);
}

.page-faq .toc-num {
  font-family: var(--font-data);
  font-size: .72rem;
  color: var(--amber);
}

.page-faq .toc-list a {
  font-family: var(--font-ui);
  font-size: .88rem;
  color: var(--ink);
  text-decoration: none;
}

.page-faq .toc-list a:hover,
.page-faq .toc-list a:focus-visible {
  color: var(--orange);
}

.page-faq .toc-cta {
  display: inline-block;
  font-size: .84rem;
  padding: .6rem 1.15rem;
}

.page-faq .qa-list {
  display: grid;
  gap: .7rem;
}

.page-faq .qa {
  background: var(--faq-card);
  border: 1px solid var(--faq-line);
  border-radius: var(--radius-lg);
  transition: border-color .22s ease, box-shadow .22s ease;
}

.page-faq .qa:hover {
  border-color: rgba(201, 207, 214, .95);
  box-shadow: var(--shadow-lift);
}

.page-faq .qa[open] {
  border-color: rgba(255, 90, 31, .5);
}

.page-faq .qa summary {
  display: flex;
  align-items: flex-start;
  gap: .75rem;
  padding: 1rem 1.15rem;
  cursor: pointer;
  list-style: none;
  font-family: var(--font-ui);
  font-size: .96rem;
  font-weight: 700;
  line-height: 1.6;
}

.page-faq .qa summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa summary::after {
  content: "+";
  margin-left: auto;
  font-family: var(--font-data);
  font-size: 1.15rem;
  line-height: 1;
  color: var(--fog);
  transition: transform .2s ease, color .2s ease;
}

.page-faq .qa[open] summary::after {
  content: "+";
  transform: rotate(45deg);
  color: var(--orange);
}

.page-faq .qa-num {
  font-family: var(--font-data);
  font-size: .76rem;
  font-weight: 700;
  color: var(--orange);
  padding-top: .22rem;
}

.page-faq .qa-a {
  padding: 0 1.15rem 1.15rem 2.9rem;
  font-size: .9rem;
  line-height: 1.85;
  color: var(--ink-soft);
}

.page-faq .qa-a a {
  color: var(--kz-red);
  text-decoration: none;
  border-bottom: 1px solid rgba(195, 39, 62, .35);
}

.page-faq .qa-a a:hover,
.page-faq .qa-a a:focus-visible {
  border-bottom-color: var(--kz-red);
}

/* ---------- 术语词典 ---------- */
.page-faq .faq-glossary {
  border-top: 1px solid var(--faq-line);
}

.page-faq .glossary {
  margin: 0;
  display: grid;
  gap: 0;
}

.page-faq .glossary .term {
  display: grid;
  gap: .3rem;
  padding: 1.1rem 0;
  border-bottom: 1px dashed rgba(16, 20, 24, .18);
}

.page-faq .glossary dt {
  font-family: var(--font-ui);
  font-size: 1rem;
  font-weight: 700;
  color: var(--ink);
  position: relative;
  padding-left: 1.05rem;
}

.page-faq .glossary dt::before {
  content: "";
  position: absolute;
  left: 0;
  top: .55em;
  width: .5rem;
  height: 2px;
  background: var(--green);
}

.page-faq .glossary dd {
  margin: 0;
  padding-left: 1.05rem;
  font-size: .9rem;
  line-height: 1.8;
  color: var(--ink-soft);
}

/* ---------- 手机端指引 ---------- */
.page-faq .mobile-grid {
  gap: 2.2rem;
  align-items: center;
}

.page-faq .mobile-copy h2 {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(1.5rem, 4vw, 2.4rem);
  line-height: 1.24;
  margin: 0 0 .8rem;
}

.page-faq .mobile-copy p {
  font-size: .93rem;
  line-height: 1.85;
  color: var(--ink-soft);
  margin: 0 0 1.1rem;
}

.page-faq .mobile-steps {
  list-style: none;
  margin: 0 0 1.1rem;
  padding: 0;
  display: grid;
  gap: .6rem;
}

.page-faq .mobile-steps li {
  display: flex;
  gap: .7rem;
  align-items: baseline;
  font-size: .9rem;
  line-height: 1.7;
  color: var(--ink);
}

.page-faq .m-num {
  flex: none;
  width: 1.45rem;
  height: 1.45rem;
  display: inline-grid;
  place-items: center;
  border-radius: 50%;
  background: var(--orange-soft);
  color: var(--orange);
  font-family: var(--font-data);
  font-size: .74rem;
  font-weight: 700;
}

.page-faq .mobile-tip {
  font-size: .82rem !important;
  color: var(--fog) !important;
  border-left: 2px solid var(--amber);
  padding-left: .8rem;
  margin-bottom: 0 !important;
}

.page-faq .mobile-visual {
  display: grid;
  gap: 1.2rem;
  justify-items: center;
}

.page-faq .phone {
  width: min(268px, 100%);
  background: var(--ink);
  border-radius: 2rem;
  padding: .8rem .65rem 1.3rem;
  box-shadow: var(--shadow-lift);
}

.page-faq .phone-screen {
  background: var(--paper);
  border-radius: 1.35rem;
  padding: .8rem .7rem 1rem;
  display: grid;
  gap: .55rem;
}

.page-faq .phone-bar {
  height: .3rem;
  width: 3.2rem;
  border-radius: 999px;
  background: rgba(16, 20, 24, .16);
  margin: 0 auto .2rem;
}

.page-faq .phone-tabs {
  display: flex;
  gap: .3rem;
  font-family: var(--font-ui);
  font-size: .66rem;
  flex-wrap: wrap;
}

.page-faq .phone-tabs span {
  padding: .28rem .55rem;
  border-radius: 999px;
  background: rgba(16, 20, 24, .07);
  color: var(--fog);
}

.page-faq .phone-tabs span.is-on {
  background: var(--orange);
  color: var(--ink);
  font-weight: 700;
}

.page-faq .phone-row {
  display: grid;
  gap: .28rem;
  padding: .5rem .55rem;
  border-radius: .6rem;
  background: rgba(18, 35, 63, .07);
}

.page-faq .phone-row i {
  display: block;
  height: .32rem;
  border-radius: 999px;
  background: rgba(16, 20, 24, .2);
}

.page-faq .phone-row i:last-child {
  width: 62%;
  background: rgba(47, 143, 91, .5);
}

.page-faq .mobile-photo {
  width: 100%;
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.page-faq .mobile-photo img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 订阅与回看 ---------- */
.page-faq .sub-grid {
  gap: 1.2rem;
}

.page-faq .sub-card {
  background: var(--faq-card);
  border: 1px solid var(--faq-line);
  border-radius: var(--radius-xl);
  padding: 1.5rem 1.4rem;
  display: flex;
  flex-direction: column;
  gap: .8rem;
  align-items: flex-start;
}

.page-faq .sub-card--ink {
  background: linear-gradient(160deg, var(--space), var(--night));
  border-color: transparent;
  color: var(--paper);
}

.page-faq .sub-tag {
  font-family: var(--font-data);
  font-size: .72rem;
  letter-spacing: .14em;
  color: var(--green);
  margin: 0;
}

.page-faq .sub-tag--light {
  color: var(--amber);
}

.page-faq .sub-card h3 {
  font-family: var(--font-display);
  font-size: 1.2rem;
  font-weight: 700;
  margin: 0;
  line-height: 1.4;
}

.page-faq .sub-card p {
  font-size: .9rem;
  line-height: 1.8;
  color: var(--ink-soft);
  margin: 0;
}

.page-faq .sub-card--ink p {
  color: rgba(244, 239, 230, .76);
}

.page-faq .inline-mail {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: .6rem;
  padding: .55rem .7rem;
  border-radius: 999px;
  background: rgba(18, 35, 63, .06);
  border: 1px solid var(--faq-line);
  max-width: 100%;
}

.page-faq .inline-value {
  font-family: var(--font-data);
  font-size: .78rem;
  color: var(--ink);
  overflow-wrap: anywhere;
}

/* ---------- 联系 ---------- */
.page-faq .faq-contact {
  background:
    radial-gradient(90% 80% at 8% 0%, rgba(255, 90, 31, .16), transparent 58%),
    var(--ink);
  color: var(--paper);
}

.page-faq .contact-grid {
  display: grid;
  gap: .8rem;
}

.page-faq .faq-contact .contact-item {
  display: grid;
  gap: .45rem;
  justify-items: start;
  padding: 1rem 1.1rem;
  border-radius: var(--radius);
  background: rgba(244, 239, 230, .06);
  border: 1px solid rgba(244, 239, 230, .14);
  transition: border-color .22s ease, background-color .22s ease;
}

.page-faq .faq-contact .contact-item:hover {
  border-color: rgba(255, 90, 31, .6);
  background: rgba(244, 239, 230, .1);
}

.page-faq .contact-label {
  font-family: var(--font-ui);
  font-size: .76rem;
  letter-spacing: .04em;
  color: rgba(244, 239, 230, .6);
}

.page-faq .contact-value {
  font-family: var(--font-data);
  font-size: .92rem;
  color: var(--paper);
  overflow-wrap: anywhere;
}

.page-faq .faq-contact .copy-btn {
  font-family: var(--font-ui);
  font-size: .74rem;
  padding: .28rem .7rem;
  border-radius: 999px;
  border: 1px solid rgba(244, 239, 230, .3);
  background: transparent;
  color: rgba(244, 239, 230, .85);
  cursor: pointer;
  transition: background-color .2s ease, color .2s ease, border-color .2s ease;
}

.page-faq .faq-contact .copy-btn:hover,
.page-faq .faq-contact .copy-btn:focus-visible {
  background: var(--orange);
  border-color: var(--orange);
  color: var(--ink);
}

.page-faq .faq-contact .copy-btn.is-done {
  background: var(--green);
  border-color: var(--green);
  color: #fff;
}

.page-faq .sub-card .copy-btn {
  font-family: var(--font-ui);
  font-size: .74rem;
  padding: .28rem .7rem;
  border-radius: 999px;
  border: 1px solid var(--line-ink);
  background: transparent;
  color: var(--ink);
  cursor: pointer;
  transition: background-color .2s ease, color .2s ease, border-color .2s ease;
}

.page-faq .sub-card .copy-btn:hover,
.page-faq .sub-card .copy-btn:focus-visible {
  background: var(--orange);
  border-color: var(--orange);
  color: var(--ink);
}

.page-faq .sub-card .copy-btn.is-done {
  background: var(--green);
  border-color: var(--green);
  color: #fff;
}

.page-faq .contact-more {
  margin: 1.6rem 0 0;
  font-size: .88rem;
  line-height: 1.8;
  color: rgba(244, 239, 230, .7);
}

.page-faq .contact-more a {
  color: var(--orange);
  text-decoration: none;
  border-bottom: 1px solid rgba(255, 90, 31, .5);
}

.page-faq .contact-more a:hover,
.page-faq .contact-more a:focus-visible {
  border-bottom-color: var(--orange);
}

/* ---------- 断点 ---------- */
@media (min-width: 700px) {
  .page-faq .faq-hero {
    padding: calc(var(--header-h) + 3.2rem) 0 4.4rem;
  }

  .page-faq .hero-lead {
    font-size: 1.05rem;
  }

  .page-faq .glossary .term {
    grid-template-columns: 9rem 1fr;
    gap: 1.4rem;
    align-items: baseline;
    padding: 1.15rem 0;
  }

  .page-faq .glossary dd {
    padding-left: 0;
  }

  .page-faq .contact-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .contact-item--wide {
    grid-column: 1 / -1;
  }

  .page-faq .sub-card {
    padding: 1.9rem 1.8rem;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-hero {
    padding: calc(var(--header-h) + 4.2rem) 0 5.4rem;
  }

  .page-faq .faq-hero h1 {
    max-width: 18ch;
  }

  .page-faq .qa-layout {
    grid-template-columns: 232px minmax(0, 1fr);
    gap: 3.6rem;
    align-items: start;
  }

  .page-faq .qa-toc {
    position: sticky;
    top: calc(var(--header-h) + 1.6rem);
  }

  .page-faq .qa-a {
    padding-left: 3.1rem;
    font-size: .93rem;
  }

  .page-faq .steps li {
    padding: 1.6rem 1.7rem;
  }

  .page-faq .mobile-visual {
    justify-items: stretch;
  }

  .page-faq .phone {
    margin-inline: auto;
  }

  .page-faq .contact-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (min-width: 1100px) {
  .page-faq .glossary {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    column-gap: 3rem;
  }

  .page-faq .glossary .term {
    grid-template-columns: 7rem 1fr;
    gap: 1rem;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .jump-list a,
  .page-faq .steps li,
  .page-faq .qa,
  .page-faq .qa summary::after,
  .page-faq .copy-btn {
    transition: none;
  }
}